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Remove Your IRS Penalties and Interest Today

We can remove or abate Penalties and Interest on your taxes. Our job while working for the IRS was to determine which abatement's passed the test. Let our experience work for you and save your money. Do you qualify?

General Information

We have a team of professionals that can help you through the abatement of penalties and interest with the Internal Revenue Service. There are some things you should know from the start. We have worked penalty abatement for well over 37 years and are the true experts in this field. We probably have more success than any firm in dealing with the IRS. Here is what you need to know. While working at the IRS it was one of my jobs to make determinations on the abatement of penalties and interest. We know all the criteria and internal information used to process and accept these cases.

The IRS is very tough on the abatement of penalties and interest. Once assessed, penalties and interest are considered tax. It is a major project to get penalties and interest abated. The IRS needs plenty of documentation before any consideration is made. Each penalty abatement request is based on its own merit, its own situation and statement of facts. 90% of all abatement requests are rejected for reasons such as lack of documentation, the timeline does not fit the case, the taxpayer has been a habitual delinquent, the taxpayer has had similar problems in the past or has multiple years involved, and mainly, the taxpayer submits a one page self serving letter.

This is the "process" used by Fresh Start Tax to get penalties and interest abated and removed

We will discuss your individual case and determine how strong your case is before the process starts. We do not want anyone spinning their wheels. We make no false claims that every case is a winner. Some cases simply do not fit the criteria used by the IRS. We will make an up front determination on the strength of the case and review the likelihood of success. Once we interview and discuss our professional opinion with you, if we feel your claim has merit, we will proceed. We will then have you do the following:

Thoroughly write your statement of facts or affidavit and put your documents together that fit the time line to support your claim. If you can get statements from other people, employees or professionals to verify your claim, that will speak volumes. Forward to us your narrative for our review and we will make any corrections that may be needed to ensure success.

The outline of your statement should contain

• a complete history of the event
• what happened and when did it happen
• during that period of time, why was the compliance not met
• what facts and circumstance prevented the non-compliance
• who else can verify the facts of this case
• what documentation do you have to prove this
• does your timeline meet the time line of the penalties and interest
• pick a reason from below and base your abatement request on the following

Reasons for abatement of penalties and interest that the IRS allows

Ordinary Business Care and Prudence

1. Ordinary business care and prudence includes making provisions for business obligations to be met when reasonably foreseeable events occur. A taxpayer may establish reasonable cause by providing facts and circumstances showing that they exercised ordinary business care and prudence (taking that degree of care that a reasonably prudent person would exercise), but nevertheless were unable to comply with the law.
2. In determining if the taxpayer exercised ordinary business care and prudence, review available information including the following:
1. Taxpayer’s Reason. The taxpayer’s reason should address the penalty imposed. To show reasonable cause, the dates and explanations should clearly correspond with events on which the penalties are based. If the dates and explanations do not correspond to the events on which the penalties are based, request additional information from the taxpayer that may clarify the explanation.
2. Compliance History. Check the preceding tax years (at least three) for payment patterns and the taxpayer’s overall compliance history. The same penalty, previously assessed or abated, may indicate that the taxpayer is not exercising ordinary business care. If this is the taxpayer’s first incident of non compliant behavior, weigh this factor with other reasons the taxpayer gives for reasonable cause, since a first-time failure to comply does not by itself establish reasonable cause.
3. Length of Time. Consider the length of time between the event cited as a reason for the noncompliance and subsequent compliance. Consider: (1) when the act was required by law, (2) the period of time during which the taxpayer was unable to comply with the law due to circumstances beyond the taxpayer’s control, and (3) when the taxpayer complied with the law.
4. Circumstances Beyond the Taxpayer’s Control. Consider whether or not the taxpayer could have anticipated the event that caused the noncompliance. Reasonable cause is generally established when the taxpayer exercises ordinary business care and prudence, but, due to circumstances beyond the taxpayer’s control, the taxpayer was unable to timely meet the tax obligation. The taxpayer’s obligation to meet the tax law requirements is ongoing. Ordinary business care and prudence requires that the taxpayer continue to attempt to meet the requirements, even though late.

Ignorance of the Law

1. In some instances taxpayers may not be aware of specific obligations to file and/or pay taxes. The ordinary business care and prudence standard requires that taxpayers make reasonable efforts to determine their tax obligations.
2. Reasonable cause may be established if the taxpayer shows ignorance of the law in conjunction with other facts and circumstances. For example, consider:
1. The taxpayer’s education,
2. If the taxpayer has been subject to the tax,
3. If the taxpayer has been penalized before,
4. If there were recent changes in the tax forms or law which a taxpayer could not reasonably be expected to know, and/or
5. The level of complexity of a tax or compliance issue.
3. Reasonable cause should never be presumed, even in cases where ignorance of the law is claimed.
4. The taxpayer may have reasonable cause for noncompliance if:
1. A reasonable and good faith effort was made to comply with the law, or
2. The taxpayer was unaware of a requirement and could not reasonably be expected to know of the requirement.

Mistake was Made

1. The taxpayer may try to establish reasonable cause by claiming that a mistake was made. Generally, this is not in keeping with the ordinary business care and prudence standard and does not provide a basis for reasonable cause.
2. However, the reason for the mistake may be a supporting factor if additional facts and circumstances support the determination that the taxpayer exercised ordinary business care and prudence.

Forgetfulness

1. The taxpayer may try to establish reasonable cause by claiming forgetfulness or an oversight by the taxpayer, or another party, caused the noncompliance. Generally, this is not in keeping with ordinary business care and prudence standard and does not provide a basis for reasonable cause.
1. Relying on another person to perform a required act is generally not sufficient for establishing reasonable cause.
2. It is the taxpayer’s responsibility to file a timely return and to make timely deposits or payments. This responsibility cannot be delegated.
2. Information to consider when evaluating a request for an abatement or non-assertion of a penalty based on a mistake or a claim of ignorance of the law includes, but is not limited to:

• When and how the taxpayer became aware of the mistake.
• The extent to which the taxpayer corrected the mistake.
• The relationship between the taxpayer and the subordinate (if the taxpayer delegated the duty).
• If the taxpayer took timely steps to correct the failure after it was discovered.
• The supporting documentation.

Death, Serious Illness, or Unavoidable Absence

1. Death, serious illness, or unavoidable absence of the taxpayer may establish reasonable cause for filing, paying, or depositing late for the following:
1. An individual: If there was a death, serious illness, or unavoidable absence of the taxpayer or a death or serious illness in the taxpayer’s immediate family (i.e. spouse, sibling, parents, grandparents, children). PRC 024 indicates the incident occurred to the individual or a member of that individual’s immediate family for filing, paying, or depositing.
2. A corporation, estate, trust , etc.: If there was a death, serious illness, or other unavoidable absence of the taxpayer (person responsible), or a member of such taxpayer’s immediate family, and that taxpayer had sole authority to execute the return, make the deposit, or pay the tax .
2. If someone other than the taxpayer, or the person responsible, is authorized to meet the obligation, consider the reasons why that person did not meet the obligation when evaluating the request for relief. In the case of a business, if only one person was authorized, determine whether this was in keeping with ordinary business care and prudence.
3. Information to consider when evaluating a request for penalty relief based on reasonable cause due to death, serious illness, or unavoidable absence includes, but is not limited to, the following:
1. The relationship of the taxpayer to the other parties involved.
2. The date of death.
3. The dates, duration, and severity of illness.
4. The dates and reasons for absence.
5. How the event prevented compliance.
6. If other business obligations were impaired, and
7. If tax duties were attended to promptly when the illness passed, or within a reasonable period of time after a death or absence.

Unable to Obtain Records

1. Explanations relating to the inability to obtain the necessary records may constitute reasonable cause in some instances, but may not in others.
2. Consider the facts and circumstances relevant to each case and evaluate the request for penalty relief.
3. If the taxpayer was unable to obtain records necessary to comply with a tax obligation, the taxpayer may or may not be able to establish reasonable cause. Reasonable cause may be established if the taxpayer exercised ordinary business care and prudence, but due to circumstances beyond the taxpayer’s control they were unable to comply.
4. Information to consider when evaluating such a request includes, but is not limited to, an explanation as to:
• Why the records were needed to comply.
• Why the records were unavailable and what steps were taken to secure the records.
• When and how the taxpayer became aware that they did not have the necessary records.
• If other means were explored to secure needed information.
• Why the taxpayer did not estimate the information.
• If the taxpayer contacted the IRS for instructions on what to do about missing information.
• If the taxpayer promptly complied once the missing information was received
• This is directly for  the penalty handbook from the IRS

Undue Hardship

An undue hardship may support the granting of an extension of time for paying a tax or deficiency. The IRS provides that an undue hardship must be more than an inconvenience to the taxpayer. The taxpayer must show that they would sustain a substantial financial loss if forced to pay a tax or deficiency on the due date.

1. The extension of time to pay does not provide the taxpayer with an extension of time to file. Nor does the extension of time to pay relieve the taxpayer of any appropriate penalties.
2. Undue hardship generally does notaffect a person’s ability to file and therefore would not provide a basis for penalty relief in a failure to file situation. However, each request must be considered on a case-by-case basis. Undue hardship may establish reasonable cause for failure to file on magnetic media, under Treas. Reg. 301.6724–1.
3. Undue hardship may also support relief from the addition to tax for failure to pay tax if the explanation for the noncompliance supports such a determination. However, the mere inability to pay does not ordinarily provide the basis for granting penalty relief. Under Treas. Reg. 301.6651–1(c), the taxpayer must also show that they exercised ordinary business care and prudence in providing for the payment of the tax liability.
1. The taxpayer may claim that enough funds were on hand but, as a result of unanticipated events, the taxpayer was unable to pay the taxes.
2. Consider an individual taxpayer’s inability to pay a factor when considering penalty relief if the taxpayer shows that, had the payment been made on the payment due date, undue hardship  would have resulted. In the case where a taxpayer files bankruptcy, consider inability to pay a factor if the insolvency occurred before the tax payment date.
4. If a payroll was met, taxes were withheld and should be available for deposit. Employers must reserve money withheld from employees’ wages in trust until deposited. The employer should not use the money for any other purpose. Undue hardship does not support relief from the IRC section 6672, Failure to Collect and Pay Over Tax, or attempt to Evade or Defeat Tax (Trust Fund Recovery Program).
5. Information to consider when evaluating a request for penalty relief includes, but is not limited to, the following:
   1. When did the taxpayer know they could not pay?
   2. Why was the taxpayer unable to pay?
   3. Did the taxpayer explore other means to secure the necessary funds?
   4. What did the taxpayer supply in the way of supporting documentation, such as copies of bank statements?
   5. Did the taxpayer pay when the funds became available?

Advice from third parties

This section discusses three basic types of advice:

1. Written advice provided by IRS
2. Oral advice provided by IRS
3. Advice provided by a tax professional

Information to consider when evaluating a request for abatement or non-assertion of a penalty due to reliance on advice includes, but is not limited to, the following:

1. Was the advice in response to a specific request and was the advice received related to the facts contained in that request?
2. Did the taxpayer reasonably rely on the advice?

The following instances address some situations where penalty relief may not be appropriate even though the taxpayer relied on written advice from the IRS regarding an item on a filed return.

1. The taxpayer did not reasonably rely on the advice regarding an item included on a return if the advice was received after the date the return was filed;

A taxpayer may be considered to have reasonably relied on advice received after the return was filed if they then filed an amended return that conformed with such written advice

1. A taxpayer may not be considered to have reasonably relied on written advice unrelated to an item included on a return, such as advice on the payment of estimated taxes, if the advice is received after the estimated tax payment was due.

Did the taxpayer provide the IRS or the tax professional with adequate and accurate information?

1. The taxpayer is entitled to penalty relief for the period during which they relied on the advice. The period continues until the taxpayer is placed on notice that the advice is no longer correct or no longer represents the Service’s position.
2. The taxpayer is placed on notice as the result of any of the following events that present a contrary position and occur after the issuance of the written advice:
   1. Written correspondence from the IRS that its advice is no longer correct or no longer represents the IRS’s position;
   2. Enactment of legislation or ratification of a tax treaty;
   3. A U.S. Supreme Court decision;
   4. The issuance of temporary or final regulations; or
   5. The publication of a revenue ruling, revenue procedure, or other statement in the Internal Revenue Bulletin.

Generally, Form 843, Claim for Refund and Request for Abatement, is required to be filed to request penalty abatement based on erroneous advice.. However, if Form 843 is not filed and the information provided demonstrates that abatement of the penalty is warranted, the penalty should be abated, whether or not a Form 843 is provided.

Written Advice from the IRS

The IRS is required by IRC section 6404(f) and Treas. Reg. 301.6404–3 to abate any portion of any penalty attributable to erroneous written advice furnished by an officer or employee of the IRS acting in their official capacity.

1. If the taxpayer does not meet the criteria for penalty relief under IRC section 6404(f), the taxpayer may qualify for other penalty relief. For instance, taxpayers who fail to meet all of the above criteria may still qualify for relief under reasonable cause if the IRS determines that the taxpayer exercised ordinary business care and prudence in relying on the IRS’s written advice.

Oral Advice from IRS

The IRS may provide penalty relief based on a taxpayer’s reliance on erroneous oral advice from the IRS. The IRS is required by IRC section 6404(f) and Treas. Reg. 301.6404–3 to abate any portion of any penalty attributable to erroneously written advice furnished by an employee acting in their official capacity. Administratively, the IRS has extended this relief to include erroneous oral advice when appropriate.

1. In addition to considering the criteria provided in Treas. Reg. 301.6404–3, consider the following:
   1. Did the taxpayer exercise ordinary business care and prudence in relying on that advice?
   2. Was there a clear relationship between the taxpayer’s situation, the advice provided, and the penalty assessed?
   3. What is the taxpayer’s prior tax history and prior experience with the tax requirements?
   4. Did the IRS provide correct information by other means (such as tax forms and publications)?
   5. What type of supporting documentation is available?

The following are types of supporting documentation:

1. A notation of the taxpayer’s question to the IRS,
2. Documentation regarding the advice provided by the IRS,
3. Information regarding the office and method by which the advice was obtained,
4. The date the advice was provided, and
5. The name of the employee who provided the information.

Penalties abated as the result of reliance on erroneous oral advice provided by the IRS should be identified by using PRC 031.

Advice from a Tax Advisor

Reliance on the advice of a tax advisor generally relates to the reasonable cause exception in IRC section 6664 for the accuracy-related penalty under IRC section 6662. (See IRM 20.1.5, Return Related Penalties, and Treas. Reg. 1.6664–4(c))

1. However, in very limited instances, reliance on the advice of a tax advisor may provide relief from other penalties when the tax advisor provides advice on a substantive tax issue. See example below:

The employer researched all available IRS publications on the subject of contract labor, provided clear and convincing documentation as to the duties of the workers to the tax advisor, and requested an opinion from the tax advisor as to whether the workers were "contract labor" or employees. As a result, the tax advisor advised the employer that the workers were " contract labor". However, the IRS later determined that the workers were "employees" and not "contract labor ".

Penalty relief based on reliance on the advice of a tax advisor is limited to issues generally considered technical or complicated. The taxpayer’s responsibility to file, pay, or deposit taxes cannot be excused by reliance on the advice of a tax advisor.

Fire, Casualty, Natural Disaster, or Other Disturbance

Relief from a penalty may be requested if there was a failure to timely comply with a requirement to file a return or pay a tax as the result of a fire, casualty, natural disaster, or other disturbance.

1. Relief from a penalty because the taxpayer suffered from a fire, casualty, natural disaster, or other disturbance should be identified . It could be that as a result of the fire the taxpayer was unable to access their records  or as the result of an accident, the responsible party was hospitalized and unable to file the return or pay the tax.
2. Fire, casualty, natural disaster, or other disturbance are factors to consider. One of these circumstances by itself does not necessarily provide penalty relief.
3. Penalty relief may be appropriate if the taxpayer exercised ordinary business care and prudence, but due to circumstances beyond the taxpayer’s control they were unable to comply with the law.
4. Factors to consider include:
   1. Timing.
   2. Effect on the taxpayer’s business.
   3. Steps taken to attempt to comply.
   4. If the taxpayer complied when it became possible.

The determination to grant relief from each penalty must be based on the facts and circumstances surrounding each individual case.

Official Disaster Area

When a significant disaster occurs affecting a wide area of taxpayers, the IRS often issues special instructions to facilitate evaluating the request for penalty relief.

1. Because these are one-time instructions, they will not be incorporated in this IRM. Territories, Campuses, and Customer Service sites will be kept informed of any special instructions affecting their areas.
2. Penalty Relief granted because the taxpayer was located in an Official Disaster Area.

Service Error

An IRS error can be any error made by the IRS in computing or assessing tax, crediting accounts, etc.

1. General Service Error (systemically generated).
2. When an analyst from any area of the IRS identifies a computer programming application that caused a penalty to be assessed in error, that analyst should work with an analyst from Servicewide Penalties to:
   1. Contact Modernization & Information Technology Services to resolve the inadequate computer application, and

Other Service Error. Some examples are:

1. A math error when manually computing a penalty,
2. An extension of time to file that did not post to the Master File, or
3. Any other error, when it can be shown that; (1) the taxpayer did in fact comply with the law, and (2) the IRS did not initially recognize that fact.

For the very best chance to get an Abatement of Penalties and Interest, call Fresh Start Tax today at 1-866-700-1040